My Approach
Making Complex Projects Manageable
With over two decades in UX and product strategy, I’ve worked in high-stakes environments where clarity and alignment make the difference between success and failure. My expertise helps teams make informed decisions at every stage.
1
Before your project starts
Helping Teams Define Goals & Build the Right Foundation
​Many teams struggle with where to start. I work with stakeholders to clarify objectives, assess team skills, and map a clear path forward.
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Decode Agile vs. Waterfall methodologies
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Guide hiring and team-building decisions
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Help translate complex ideas into actionable plans
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Support pitch development for funding
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Align leadership on design priorities​
2
Early stages of a project
Research, Strategy & Design Foundations
At this stage, I help teams understand user needs, align stakeholders, and define the best approach.
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Conduct stakeholder interviews and user research
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Develop personas, workflows, and journey maps
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Facilitate cross-functional collaboration
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Ensure a strong foundation for design and development
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Identify behavioral data that may exist​
3
Middle to late stages of a project
Refining, Testing & Ensuring Team Alignment
As the project moves toward implementation, I ensure teams stay aligned and make informed design decisions.
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Guide usability testing and feedback loops
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Share best practices for design documentation & handoff
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Help teams avoid roadblocks and miscommunication
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Support rollout strategies across distributed teams
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Navigate compliance and legal checkpoints​
4
After your project has gone live
Iteration, Performance & Continuous Improvement
Post-launch, I help teams analyze data, refine experiences, and plan for future growth.
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Interpret behavioral metrics and user feedback
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Support backlog prioritization and iterative improvements
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Help teams sustain long-term product success
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Balance short-term fixes with long-term UX strategy
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My goal is to make complex projects manageable, ensure teams work effectively, and create user-centered solutions that drive results. No matter the stage of your project, I bring clarity, alignment, and strategic insight to move it forward.
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